I have heard from players who said they got them to do that before, even in cases when it was their fault (banks will sometimes waive fees as a courtesy as you may know). If they made a mistake, you can work with them. What you can do is call Global Payments (WSOP should be able to give you their end user phone number) and explain that you were never overdrawn and the account was not closed. In fact, WSOP got your deposit even if Global Payments did not, which is why they didn't lock your account and request repayment. As they are a third party, WSOP cannot control how they do business. I work in the online casino industry (not for WSOP) and we use Global Payments for ACH transactions. My advice is to use any of the other legal sites in PA. My account was never closed (and is still active).Īnyway they charged me $35 for their failure to process a $100 transaction. The next agent tells me the transaction did not fail for insufficient funds, but because my account was closed. Realizing this may mess up my near perfect credit, I frantically call back. I call BS, look at my bank statements and during the period, the account never dips below $5000.

Contact support, they tell me my ACH limit is 0 because my last deposit failed do to 'insufficient funds'. WSOP is having a tournament series, I log on again and try to deposit. Some time later I start getting spam calls from 'Global Payments formerly.

A while back I deposited again to play an MTT. Because of this I didn't use the site for a year or so. It took me over a week to withdraw any funds as they required me to send them many forms of ID including photos of DL, bank cards, bank statements. The first time I played on it I scored a decent MTT cash and the troubles began.

My personal experience may not be the norm, but I'd avoid this site.

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